Privacy Policy

Privacy Policy – NOMO Essentials

NOMO Essentials respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and what rights you have.

1. Who we are

NOMO Essentials is registered with the Dutch Chamber of Commerce under number 93444516.
For any questions about this Privacy Policy or your personal data, you can contact us at:
📧 info@nomoessentials.com

2. Personal data we collect

We may collect and process the following categories of personal data:

  • Contact details: name, email address, phone number, billing and shipping address.

  • Order information: products ordered, payment details, delivery details.

  • Website usage data: IP address, browser type, pages visited, and interactions with our webshop.

  • Communication: messages you send us via email or contact forms.

3. How we use your data

We process your personal data for the following purposes:

  1. To process and deliver your orders.

  2. To handle payments and refunds.

  3. To provide customer service and respond to inquiries.

  4. To send service-related notifications (such as order confirmations).

  5. To improve our webshop and user experience.

  6. If you have given consent: to send newsletters, offers, or marketing updates.

4. Legal basis for processing

We process personal data based on the following grounds under the GDPR:

  • Contractual necessity: to fulfill our obligations when you place an order.

  • Legal obligation: to comply with tax and accounting regulations.

  • Legitimate interests: to improve services, prevent fraud, and maintain security.

  • Consent: for optional marketing communications.

5. Data sharing and third parties

We do not sell or trade your data. We only share data with trusted partners when necessary, for example:

  • Payment providers: to process payments securely.

  • Delivery companies: to deliver your order.

  • IT and hosting providers: for webshop operation and security.

All third parties only receive the data necessary to perform their services and are bound by confidentiality and data protection agreements.

6. Retention period

We store your personal data only as long as necessary:

  • Order and billing information: up to 7 years (legal obligation under tax law).

  • Customer service communication: up to 2 years.

  • Marketing data: until you unsubscribe or withdraw your consent.

7. Your rights

Under the GDPR, you have the right to:

  • Access your personal data.

  • Request correction or deletion of your data.

  • Restrict or object to processing of your data.

  • Withdraw consent at any time (for marketing purposes).

  • Request a copy of your data in a portable format.

You can exercise your rights by contacting us at info@nomoessentials.com.

8. Cookies

Our webshop uses cookies to ensure proper functionality and to analyze website traffic. Where required by law, we will ask for your consent before placing non-essential cookies.

9. Data security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our webshop with the date of the last update.

11. Contact

If you have questions, requests, or complaints about this Privacy Policy, you can contact us at:
📧 info@nomoessentials.com